What is the feedback sandwich technique?

• A. A method that starts with a critique, then praise, then advice.
• B. A method of delaying feedback.
• C. A method of delivering feedback that starts with a positive observation, followed by a constructive critique, and ends with encouragement.
• D. A method that only uses written comments.

Answer: (C)

The feedback sandwich technique is a method for delivering feedback that begins with a positive observation, then offers a constructive critique, and ends with encouragement. This structure helps the listener stay receptive by balancing praise with honest guidance, so the critique feels less like a personal attack and more like helpful direction.

Starting with something positive acknowledges what’s working, which builds goodwill and opens the door for productive dialogue. The middle part provides specific, actionable feedback about what could be improved, giving clear guidance on how to close the gaps. Ending with encouragement reinforces the person’s ability to improve and motivates them to apply the suggestions.

To be effective, make the praise genuine and specific, keep the critique concrete and actionable with examples, and finish with practical next steps or encouragement. This approach avoids the downsides of simply delaying feedback, relying only on written notes, or leading with criticism, and it supports learning and growth when used sincerely.