What do competency assessments verify?

• A. General attitude or mood.
• B. The number of hours completed.
• C. Specific skills or professional competencies.
• D. Attendance and punctuality.

Answer: (C)

Competency assessments verify that a person can perform essential job tasks to a defined standard. They focus on actual skills and professional abilities, demonstrating that someone can apply knowledge in real work situations. In a pharmacy tech context, this means showing accurate dose calculations, correct medication labeling, proper dispensing and verification procedures, adherence to safety and privacy protocols, and competence in sterile technique or software use. These assessments are often based on observable performance criteria, such as accuracy, speed, and adherence to procedures.

Attitude or mood isn’t what these assessments measure, even though professional demeanor matters in practice. The number of hours completed reflects exposure, not mastery. Attendance and punctuality show reliability, but they don’t prove the ability to perform the required tasks correctly.